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E-Zone Internet and Mobile solutions Jobs in Customer Service
SMS applications, web hosting, domain names

We are looking for a First Line Technical Support


"Through my work here I've learned the technical skills to help my customers with their web projects. Before, I didn't know that working together to achieve the desired end result can be so fullfilling!"


Laurent C., First Line Technical Support

Looking for a job as First Line Tech Support? Join our Customer Service team now!

At E-Zone, the customer always comes first. That's why we invest a lot in our Customer Service. Much more than a call center, the Customer Service Executives guarantee a full support and assistance to all our customers with their Internet and mobile projects.

We are looking for talented professionals who are devoted to helping customers, listening to their needs and solving service issues. Good communication skills, logical reasoning, patience and a positive attitude are key.

FIRST LINE TECHNICAL SUPPORT (m/f)

Mobile Solutions - Internet Solutions

Job description
» The First Line Technical Support is the first point of contact for our customers.
» You handle on a daily basis all technical customer requests, and this both by phone and via e-mail. You are their guide in better using our services. For complex technical questions, you are supported by a number of experts.
» Additionally you are in charge of a number of administrative tasks which require a daily follow-up: handling of incoming fax/post, handling of cancellations.
» Finally, you will also be involved in a number of more technical projects, e.g., bulk domain name registrations, migration of mail accounts.

Profile
» You are looking for challenging environment
» You have the will to learn more about new technologies
» As a born problem solver you are able to handle multiple tasks in parallel
» You have a very strong customer orientation and an excellent service attitude.
» Communication via phone and email is one of your greatest strengths.
» You have a good knowledge of the Internet and MS Office.
» Your colleagues admire your administrative skills.
» Your Dutch is excellent and you are proficient in French and English (both in speaking and in writing). Your mothertongue is by preference Dutch.
» You are passionate about the Internet and related services.

Our offer
A challenging job in a company that has a leading position in its sector and that is continuously growing. A job with lots of development opportunities, a modern and young company environment, excellent work support, innovative products, training opportunities and a competitive compensation package.

» Apply for this job now «

» Check our other job offers here









What do we offer?

» Learn daily
» Develop skills
» Work together
» Have fun


Company Values

» Trust in Talent
» Passion for
   Excellence
» Teamwork
» Entrepreneurship
   and innovation
» Integrity
» Fun and Excitement


Company Inside Out

Want to get to know us better? Check out our video corner!

Company Inside Out - click here to get to know us better!

  PlazZza, Mobile internet
  e-Zone Tel: +32 (0)2 247.37.00 e-mail: info@e-zone.net

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